Which of the following is an external failure activity? A) Disposing of scrap B) Rework C) Delaying processes D) Restoration of reputation

Name: Which of the following is an external failure activity ? A) Disposing of scrap B) Rework C) Delaying processes D) Restoration of reputation
Brand: Quizplus
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Question

Quizplus · Accepted Answer

External failure activities occur after the product has been delivered to the customer. Restoring reputation is an activity that addresses issues after the product has reached the customer and failed to meet expectations.

Which of the Following Is An External Failure Activity