If an external customer would encourage an organization to do more of an activity, the activity would be classified as a value-added activity.
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Q12: Simply eliminating non-value-added activities without redesigning processes
Q13: Setting-up machines to run a new production
Q14: The first question to ask in deciding
Q15: Generally, all of a company's customers will
Q16: The best approach to identifying a company's
Q18: Rewriting faulty software code is an example
Q19: A test for determining whether an activity
Q20: A bar-coding system creates a unique bar
Q21: Bar-coding systems tend to increase non-value added
Q22: With effective application of Activity Based Management,
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