Which of the following is measured in the organizational learning and growth area of a balanced scorecard?
A) Supplier relations
B) Customer satisfaction
C) Employee turnover
D) Revenue growth

Question

Quizplus · Accepted Answer

Employee turnover is a metric related to the learning and growth perspective of the balanced scorecard, which focuses on the internal capabilities and conditions necessary for the organization's growth and improvement, including employee training, satisfaction, and retention.

Which of the Following Is Measured in the Organizational Learning