Six Sigma and lean management both result in benefits to customers and members of the supply chain. However, the tools used by each method are very different. Lean management would utilize all of the following tools except for:

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Experimental design is a tool more commonly associated with Six Sigma, which focuses on reducing variation and improving quality through statistical methods. Lean management, on the other hand, focuses on eliminating waste and improving flow, using tools like Kaizen, production line balancing, standardized operations, and value stream mapping.

Six Sigma and Lean Management Both Result in Benefits to Customers