Which of the following is not a characteristic of reverse logistics/product returns handling?
A) Items moving in reverse through the supply chain are more troublesome to members of the network which handles them.
B) Moving a product back through the supply chain may cost as much as 5 to 9 times more than moving the same product forward in the supply chain.
C) Often, the returned goods cannot be transported, stored, sorted, or handled as easily as original goods, resulting in higher per-unit costs.
D) If a member of the supply chain fails to process the returned items quickly and efficiently, customer satisfaction suffers and additional costs can be incurred.
E) All of these are characteristics of reverse logistics/product returns handling.
Correct Answer:
Verified
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