__________ focuses on aggregating customer information electronically, allowing for better identification of target markets and opportunities for cross-selling.
A) deliverability
B) operational CRM
C) analytical CRM
D) push technology

Question

Quizplus · Accepted Answer

Analytical CRM focuses on analyzing customer data and information to better understand customer behavior and identify target markets and cross-selling opportunities.

__________ Focuses on Aggregating Customer Information Electronically, Allowing for Better