The major advantage of relational selling and strategic partnerships is that they decrease dependence on partners.
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Q99: Relational governance includes arrangements for sharing information
Q100: Customer commitment represents the proportion of resources
Q101: Customer lifetime value represents the bonding, or
Q102: Customer share refers to the monetary amount
Q103: Customer loyalty is a function of which
Q105: Value represents an individual's selective perception of
Q106: With CRM the salesperson does more than
Q107: The set of products that a customer
Q108: Analytical CRM focuses on aggregating customer information
Q109: Operational CRM focuses on using information to
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