Which of the following is NOT a typical goal of a customer relations professional?
A) Keeping old customers
B) Attracting new customers
C) Marketing new items or services
D) Managing the new product portfolio
Correct Answer:
Verified
Q1: In 2012, U.S. online shoppers were expected
Q2: At the core of international consumer relations
Q3: How many people worldwide now belong to
Q4: A reason public relations has become an
Q5: A typical goal of consumer relations is
Q7: Another name for consumer-generated media is
A) online
Q8: Which is NOT one of the sources
Q9: The term "bedbug letter" refers to
A) a
Q10: The risk of consumer complaints is greater
Q11: An ombudsman is a
A) government official-for example,
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