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A Car Salesperson Has Just Been Presented with an Objection

Question 82

Multiple Choice

A car salesperson has just been presented with an objection from a prospective buyer. He or she should


A) not take the objection personally, realizing that it is a normal buyer reaction.
B) ask for the sale now before any more objections surface.
C) apologize for not giving enough information.
D) ask the sales manager to step in and assist.
E) immediately point out one of the competition's weaknesses.

Correct Answer:

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