McDonald's prides itself on the quality, service, and value it offers the public. The organization works hard to train all employees on how to prepare and deliver food in a standardized way. Such a practice is a response to the ________ of a service.

Question

Quizplus · Accepted Answer

Standardizing food preparation and delivery is a response to quality variability, ensuring consistent service quality across different locations and employees.

McDonald's Prides Itself on the Quality, Service, and Value It