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A Local Restaurant Has Been Receiving Mixed Reviews from Its

Question 58

Multiple Choice

A local restaurant has been receiving mixed reviews from its patrons. Meals prepared by the weekend chef are earning greater accolades than those of the weekday chef even though the dishes and menu are the same. It can be concluded that the restaurant is having difficulty with which service characteristic?


A) vulnerability of staffing
B) intangibility
C) inseparability
D) quality variability
E) perishability of demand

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