Sue manages 16 staff in a major retailing firm. She explains their work duties each week and monitors them closely to make sure they stay on track towards their goals. She is using:

Question

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Sue's management style, which involves explaining work duties and closely monitoring staff to ensure they stay on track towards their goals, aligns with a transactional approach. This approach focuses on the exchange between the leader and the followers, where the leader provides clear instructions and supervision, and may reward or punish the followers based on their performance.

Sue Manages 16 Staff in a Major Retailing Firm