Tina's products are in such demand that she now needs to employ additional workers. She has been told that a key concept when managing others is emotional intelligence. Siobhan's has asked you to provide a working definition of emotional intelligence. Is it?
A) The view that people are primarily motivated by money
B) A commitment to fostering diversity among a workforce
C) A form of social intelligence allowing us to shape our emotions and those of others
D) An acknowledgement of the benefits of teleworking

Question

Quizplus · Accepted Answer

Emotional intelligence is a form of social intelligence that enables individuals to recognize their own emotions and those of others, discern between different feelings and label them appropriately, use emotional information to guide thinking and behavior, and manage and/or adjust emotions to adapt to environments or achieve one's goals. It involves understanding and managing one's emotions and the emotions of others to foster effective communication, overcome challenges, and facilitate interpersonal relationships. Choices A, B, and D do not accurately describe emotional intelligence.

Tina's Products Are in Such Demand That She Now Needs