A United Kingdom based Information Technology company has arranged for the bulk of its call-centre activity to be located in the Philippines. This is an example of:
A) outsourcing
B) a virtual organization
C) immigration
D) IT transfer

Question

Quizplus · Accepted Answer

Outsourcing refers to the practice of having certain job functions done outside of a company instead of having an in-house department or employee handle them; functions can be outsourced to companies in other countries. In this case, the UK-based IT company is outsourcing its call-center activities to the Philippines.

A United Kingdom Based Information Technology Company Has Arranged for the Bulk