Sharelle's speech about reducing juvenile delinquency was very convincing. She clearly defined the problem and proved that volunteering at a youth agency can have an impact. One audience member, Harlan, agreed that volunteering was a great solution, but because he figured there would be lots of volunteers, he did not see the need to donate his own time to the cause. Harlan was resisting persuasion by __________.
A) dismissal
B) denial
C) belittling the source
D) selective listening

Question

Quizplus · Accepted Answer

Harlan's resistance to persuasion is through dismissal, as he acknowledges the solution but dismisses the need for his personal involvement by assuming there are enough volunteers already.

Sharelle's Speech About Reducing Juvenile Delinquency Was Very Convincing