Deming recognized that historical methods of management built on early twentieth-century principles of Frederick Taylor were the foundations for excellence in quality.
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Q1: In terms of variation, a bad batch
Q3: Slogans calling for improved quality usually assume
Q4: Crosby considered Zero Defects as the only
Q5: According to the Baldrige Criteria, the Process
Q6: Each category in the Baldrige Criteria is
Q7: The Baldrige Criteria is specific regarding quality
Q8: In the Baldrige evaluation process, the total
Q9: For companies that apply for the Deming
Q10: According to study cited in the text,
Q11: ISO standards have been adopted in the
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