In the Baldrige evaluation process, the total possible score of all items is 10,000.
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Q3: Slogans calling for improved quality usually assume
Q4: Crosby considered Zero Defects as the only
Q5: According to the Baldrige Criteria, the Process
Q6: Each category in the Baldrige Criteria is
Q7: The Baldrige Criteria is specific regarding quality
Q9: For companies that apply for the Deming
Q10: According to study cited in the text,
Q11: ISO standards have been adopted in the
Q12: The ISO 9004 document includes the fundamentals
Q13: The ISO standards of 1994 were controversial
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