Question 1

List and briefly describe the four primary ways of expressing conflict.

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Question 2

A team is a unit of people who interact and coordinate their work toward a common goal. Relate one of your own personal experiences of working as part of a team (perhaps in school, in sports, or at work), and use that example to illustrate the value of teams in the modern workplace and how managers can build teams for a competitive advantage.

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Question 3

Briefly discuss the various styles that can be used to handle conflict.

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Question 4

Conflict is bound to arise when people work together in teams. Write a short essay in which you describe how a team leader can recognize if his or her team is affected by either task conflict or relationship conflict. If you were that manager facing team conflict, what would you do to resolve it?

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Question 5

Discuss the determinants of team cohesiveness and its consequences.

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Question 6

Describe the stages of team development.

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Question 7

In order to achieve competitive advantage, organizations use many types of teams. Write a short essay in which you identify different types of teams, and evaluate the organizational situations where each may be most effective.

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Question 8

In order for a team to be successful, it must be structured so that members are fulfilling necessary roles. Write a short essay in which you describe key roles within a team, and choose which role best fits your own managerial style.

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Question 9

Managers should recognize that teamwork presents a dilemma for many people, and for good reason. In a short essay, play "devil's advocate": Use the dysfunctions common in teams to defend the concept of individual accomplishment and achievement.

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Question 10

What are the five elements of effective teamwork?

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Question 11

Discuss the differences between distributive and integrative negotiation. List the strategies for achieving a win-win solution through integrative negotiation.

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Question 12

What are self-managed teams? Briefly discuss three characteristics or elements of self-managed teams.

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Quiz 18: Leading Teams