Janet believes that being nice to the waiter at a local restaurant gets her a nice table and great service on busy Friday nights. This also seems to work at every other restaurant she goes to while traveling throughout the state. When visiting another part of the country, Janet decides that she will be very nice to the waiter at the restaurant she will be going to this Friday night. This situation illustrates what Rotter referred to as _____ expectancies.

Question

Quizplus · Accepted Answer

Janet's belief that being nice to waiters leads to better service is a generalized expectancy, as it applies broadly across different situations and locations.

Janet Believes That Being Nice to the Waiter at a Local