Many CRM programs fail because salespeople are resistant to change.
Correct Answer:
Verified
Q30: A salesperson is the owner of their
Q31: Channel partners create a problem in the
Q32: Web-based communication with the sales force works
Q33: Inside sales positions are less important than
Q34: CRM systems are not important for motivating
Q36: Small and large organizations share the same
Q37: WANs and LANs require a variety of
Q38: Sales management is responsible to ensure participation
Q39: CRM programs allow sales teams to collaborate
Q40: What is Sales Force Automation?
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