There has been a significant shift in business focus from product sales andprofitability to customer profitability and customer retention.

Name: There has been a significant shift in business focus from product sales andprofitability to customer profitability and customer retention.
Brand: Quizplus
Rating: 4.7 (25 reviews)

Question

Quizplus · Accepted Answer

Businesses have increasingly recognized the long-term value of retaining customers and maximizing customer lifetime value, leading to a shift in focus towards customer profitability and retention strategies.

There Has Been a Significant Shift in Business Focus from Product