The metrics created for each employee or level must be related to activities that are under the control of that employee or level.
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Q4: Qualitative metrics are measures of success that
Q5: Quantitative metrics may be numerically based or
Q6: The range or variation in a quantitative
Q7: Perceptual measures of performance should not be
Q8: When metrics are translated to the functional
Q10: Causal logic is a concept that refers
Q11: Stretch metrics are measures that are perceived
Q12: The central notion of the balanced scorecard
Q13: The balanced scorecard model considers only the
Q14: A lag metric represents results that the
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