Some common ways in which telemarketing is used by businesses includes all of the following except: A) customer service - "800" numbers. B) prospecting and lead qualification. C) sales support - selling of services to compliment product purchases. D) sales training - answering salespeople's questions about specific products.

Question

Quizplus · Accepted Answer

While telemarketing can sometimes be used for sales training, it is not a common way in which businesses typically use telemarketing. The other options, such as customer service, prospecting and lead qualification, and sales support, are much more common uses of telemarketing in businesses.

Some Common Ways in Which Telemarketing Is Used by Businesses