A complete training needs analysis includes which of the following?
A) observation and questioning of salespeople
B) review of the firm's strategic objectives
C) customer input
D) review of company records
E) all of the above

Question

Quizplus · Accepted Answer

A complete training needs analysis should consider all of the aforementioned factors, including observation and questioning of salespeople, review of the firm's strategic objectives, customer input, and review of company records. By taking into account these multiple sources of information, a comprehensive understanding of the training needs of the organization can be obtained, which can then inform the development of an effective training program.

A Complete Training Needs Analysis Includes Which of the Following