You have just taken a job with a financial services company. You quickly realize that the sales manager provides direction in every aspect of the job, from what to say on the phone in prospecting to what to write in a thank you note. No deviations from these procedures are permitted. This manager is using the _____________ leadership style.

Question

Quizplus · Accepted Answer

The manager is using the telling, or directive, leadership style where they provide specific instructions and closely supervise their subordinates. They do not allow any deviations from their procedures, indicating a strict adherence to their instructions. This style can be effective in some situations but can hinder creativity and independent thinking.

You Have Just Taken a Job with a Financial Services