You hired an outside consultant trainer to provide training on relationship selling. One of your salespeople is heckling and disrupting the training specialist during his presentation with comments such as: "I've been doing relationship selling for the past five years; tell me something new." The best situation for effective coaching in this situation would most likely to be:

Question

Quizplus · Accepted Answer

Pulling the salesperson aside during a break and addressing their disruptive behavior one-on-one would be the best choice for effective coaching. This way, the trainer can give the salesperson individual attention and feedback, without disrupting the rest of the training session. It also allows the trainer to address any underlying issues or concerns the salesperson may have about the training content. Additionally, addressing the behavior privately can help prevent the salesperson from feeling embarrassed or singled out in front of their colleagues, which could further disrupt the training session.

You Hired an Outside Consultant Trainer to Provide Training on Relationship