What would be a reason why companies often fail to assess the needs of a customer?
A) product developers tend to be strong believers in the value of the products that they are developing
B) companies have structures or processes that make it difficult for them to collect information from customers
C) needs change over time
D) all of the above are reasons

Question

Quizplus · Accepted Answer

All the options provided are valid reasons why companies might fail to assess customer needs: developers' bias towards their products, structural or procedural barriers to collecting customer feedback, and the evolving nature of customer needs.

What Would Be a Reason Why Companies Often Fail to Assess