Frederick W. Taylor's concept of _____ greatly influenced the nature of quality in manufacturing organizations.
A) scientific management
B) the Hawthorne effect
C) Theory X
D) the observer-expectancy effect

Question

Quizplus · Accepted Answer

Frederick W. Taylor's concept of scientific management emphasized the use of scientific methods to increase efficiency and productivity in manufacturing organizations. This approach included standardizing work processes and measuring performance, which ultimately led to improvements in quality. Therefore, scientific management greatly influenced the nature of quality in manufacturing organizations.