The most important similarity between the Resource Dependence Perspective and Total Quality is their mutual emphasis on the idea:
A) of internal customers as a key quality perspective.
B) that human resources are the key competitive edge for any organization.
C) that the sources of an organization's success lie outside its boundaries.
D) of constituencies of quality at different levels of the organization.

Question

Quizplus · Accepted Answer

Both the Resource Dependence Perspective and Total Quality recognize that organizations are not self-sufficient and that external factors play a crucial role in an organization's success. The Resource Dependence Perspective emphasizes the importance of managing relationships with external stakeholders to minimize vulnerability, while Total Quality focuses on meeting the needs and expectations of customers and other external stakeholders to ensure organizational success. Both perspectives recognize that an organization's success is not solely determined by internal factors but also by external factors beyond its control.

The Most Important Similarity Between the Resource Dependence Perspective and Total