Question 1

Management information and decision support systems can provide a wealth of information to help people make better decisions.

Accepted Answer

Management information and decision support systems are designed to collect, process, and present data in a way that aids decision-making by providing relevant, timely, and accurate information.

Question 2

The implementation stage of the problem-solving process involves a feedback and adjustment process.

Accepted Answer

False

Question 3

Both reactive and proactive problem solvers can turn problems into opportunities, but taking a reactive approach means you can identify opportunities earlier and exploit them faster.

Accepted Answer

Reactive problem solvers address issues as they arise, often missing the chance to identify and exploit opportunities early, unlike proactive problem solvers who anticipate and prepare for potential problems and opportunities in advance.

Question 4

Most organizations and individuals use only a proactive approach to problem solving.

Accepted Answer

Most organizations and individuals use a combination of proactive and reactive approaches to problem solving, depending on the situation and resources available.

Question 5

Information systems are often used to support nonprogrammed decisions by providing reports on problems that are routine and that have well-defined relationships.

Accepted Answer

Nonprogrammed decisions are typically unique and require custom solutions, whereas information systems support routine, well-defined problems, which are characteristic of programmed decisions.

Question 6

Determining the appropriate training program for a new employee is an example of a programmed decision.

Accepted Answer

A programmed decision involves routine, repetitive decisions with established processes, while determining a training program for a new employee often requires considering individual needs and circumstances, making it a non-programmed decision.

Question 7

Nonprogrammed decisions require human knowledge or software that has human knowledge embedded in it.

Accepted Answer

Nonprogrammed decisions are unique and require judgment, intuition, and expertise, often relying on human knowledge or advanced software that simulates human decision-making.

Question 8

Optimization is used by airlines to create flight schedules that provide the best return on investment.

Accepted Answer

Optimization helps airlines efficiently allocate resources, minimize costs, and maximize profits by creating effective flight schedules.

Question 9

A heuristic procedure used by baseball team managers is to place those batters most likely to get on base at the top of the lineup, followed by the "power hitters" who will drive the leadoff batters in to score.

Accepted Answer

This strategy is commonly used to maximize scoring opportunities by ensuring that players who can get on base are followed by those who can hit for power and drive them in.

Question 10

An MIS is fueled by databases.

Accepted Answer

Management Information Systems (MIS) rely on databases to store, retrieve, and manage data necessary for decision-making and operations.

Question 11

Transaction processing systems cannot record data in a database for every transaction within a business, as it would overload the system.

Accepted Answer

Transaction processing systems are specifically designed to handle and record data for every transaction efficiently, ensuring that the system can manage high volumes of transactions without overloading.

Question 12

An MIS can mine transaction data for interesting trends and important statistics.

Accepted Answer

An MIS (Management Information System) is designed to collect, process, and analyze data, including transaction data, to provide insights and trends that aid in decision-making.

Question 13

Many corporations have adopted the term artificial intelligence to label their MIS systems.

Accepted Answer

MIS systems are not artificial intelligence systems.

Question 14

You can view your credit report online on demand.

Accepted Answer

Many credit bureaus and financial services offer online access to view your credit report on demand.

Question 15

An MIS is "smarter" than a DSS.

Accepted Answer

A Decision Support System (DSS) is generally considered more advanced than a Management Information System (MIS) because it provides tools for analysis and decision-making, whereas an MIS primarily focuses on data collection and reporting.

Question 16

An ERP for a large business would include components for manufacturing, supply chain management, financials, project management, human resources, customer relationship management, and data warehousing applications.

Accepted Answer

ERP systems are designed to integrate various business processes and functions, including manufacturing, supply chain management, financials, project management, human resources, customer relationship management, and data warehousing, to streamline operations and improve efficiency.

Question 17

When adopting an ERP system, only select information systems within the organization are studied and redesigned.

Accepted Answer

When adopting an ERP system, the entire organization's processes and systems are typically studied and redesigned to ensure integration and efficiency across all departments.

Question 18

A DSS often uses mathematical models and calculations designed to solve a specific problem.

Accepted Answer

A Decision Support System (DSS) utilizes mathematical models and calculations to analyze data and assist in decision-making for specific problems.

Question 19

Simulation uses chance or probability.

Accepted Answer

Simulation often involves using random variables and probability distributions to model and analyze complex systems or processes.

Question 20

During the monitoring stage of the problem-solving process, problems and opportunities are identified and defined. ____________________

Accepted Answer

intelligence

Quiz 9: Information, Decision Support, and Special-Purpose Systems