In the Baldrige Roadmap to Performance Excellence, the _____ stage features 'clear linkage of process management and improvement to operational results.'
A) traction
B) integration
C) false starts
D) status quo

Question

Quizplus · Accepted Answer

The Baldrige Roadmap to Performance Excellence includes five stages: "1) build organizational awareness and commitment, 2) diagnose gaps and areas for improvement, 3) design and implement processes and solutions, 4) implement and integrate solutions, and 5) achieve and sustain results." The stage that features "clear linkage of process management and improvement to operational results" is the fourth stage, which is all about implementing and integrating the solutions that were designed in the previous stage. Therefore, the best choice is B) integration.

In the Baldrige Roadmap to Performance Excellence, the _____ Stage