The _____ phase of the Baldrige roadmap to performance excellence is characterized by action on the feedback, usually by incorporating it into the strategic planning process.
A) false starts
B) status quo
C) integration
D) traction

Question

Quizplus · Accepted Answer

The integration phase of the Baldrige roadmap encourages organizations to incorporate feedback into their strategic planning process and work towards implementing changes based on that feedback. The false starts phase refers to initial attempts at improvement that may not be successful, while the status quo phase refers to maintaining the current state of operations. The traction phase refers to gaining momentum and making progress towards improvement goals.

The _____ Phase of the Baldrige Roadmap to Performance Excellence