Question 1

Recognition is a strong motivator because:

Accepted Answer

Recognition is a strong motivator because it is a normal human need. See "Using Recognition and Pride to Motivate Others."

Question 2

An advantage of a goal related to a noble cause is that it:

Accepted Answer

Effective leaders often inspire constituents by framing goals in terms of a noble cause or something heroic. See "Goal Theory."

Question 3

An important implication of expectancy theory for leadership is that:

Accepted Answer

One of the implications of expectancy theory is the leaders to recognize individual differences in valences. See "Expectancy Theory and Motivational Skills."

Question 4

Which of the following statements is true of coaching skills and techniques?

Accepted Answer

In the context of coaching skills and techniques, it is important to build personal relationships with team members and work to improve their interpersonal skills. See "Coaching Skills and Techniques."

Question 5

A major concern about using goals to boost performance is that some workers, including leaders, will:

Accepted Answer

A major concern about using goals to motivate performance is that leaders, as well as other workers, will take unethical and dysfunctional shortcuts to attain their goals. See "Goal Theory."

Question 6

The feeling of being proud is essentially a(n):

Accepted Answer

Giving workers an opportunity to experience pride can therefore be a strong internal motivator, yet they simultaneously receive recognition. See "Using Recognition and Pride to Motivate Others."

Question 7

Which of the following is regarded as a fallacy about coaching?

Accepted Answer

A major misperception is that coaching is mostly about providing new knowledge and skills. The truth is that people often need more help with underlying habits than with knowledge and skills. See "Coaching as an Approach to Motivation."

Question 8

Feedback in coaching should be:

Accepted Answer

In the context of coaching skills and techniques, it is important to give feedback on areas that require specific improvement. See "Coaching Skills and Techniques."

Question 9

An essential part of coaching is to:

Accepted Answer

An important technique in coaching is to help remove obstacles for the persons being coached. See "Coaching Skills and Techniques."

Question 10

An effective coaching technique to achieve enthusiasm and high performance is for a leader/manager to:

Accepted Answer

Giving some gentle advice is an essential coaching technique. However, too much advice giving interferes with two-way communication, yet some advice can elevate performance.See "Coaching Skills and Techniques."

Question 11

Mindi has a learning goal orientation. While she is competing in a national sales contest, she is strongly motivated to:

Accepted Answer

A person with a learning (or mastery) goal orientation wants to develop competence by acquiring new skills and mastering new situations. See "Goal Theory."

Question 12

Recognition is an effective motivator is because:

Accepted Answer

Recognition is an effective motivator because most employees feel they do not receive enough recognition. See "Using Recognition and Pride to Motivate Others."

Question 13

An important implication of expectancy theory for leaders is that:

Accepted Answer

Making explicit links between rewards and performance is an implication of the expectancy theory. See "Expectancy Theory and Motivational Skills."

Question 14

A barrier buster is a manager who:

Accepted Answer

When managers take up the roles of barrier busters, they help remove obstacles such as a maze of rules and regulations and rigid budgeting. See "Coaching Skills and Techniques."

Question 15

The sets of goal characteristics that will probably lead to higher levels of performance are:

Accepted Answer

In the context of goal theory, specific difficult goals yield higher group performance than do nonspecific goals. Similarly moderately difficult and easy goals also enhance group performance but to a lesser extent than do difficult goals. See "Goal Theory."

Question 16

An active listener attempts to:

Accepted Answer

An active listener tries to grasp both facts and feelings. See "Coaching Skills and Techniques."

Question 17

An example of a second-level outcome in expectancy theory would be a:

Accepted Answer

In this case, a promotion, which is a result of a good performance, would be an example of a second- level outcome. The outcomes or consequences of primary outcome or outcomes of a performance are known as second-level outcomes. See "Expectancy Theory and Motivational Skills."

Question 18

Which one of the following is considered an important coaching technique?

Accepted Answer

An effective coaching technique is to show the group member, by example, what constitutes the desired behavior. This is called modelling the desired behavior. See "Coaching Skills and Techniques."

Question 19

A study showed that workers who perceive themselves to have a technical orientation tend to prefer being praised in a manner that:

Accepted Answer

Highly technical people tend not to like general praise like "Great job" or "Awesome, baby." Instead, they prefer a laid-back, factual statement of how their work made a contribution. See "Using Recognition and Pride to Motivate Others."

Question 20

Jodie has high self-efficacy, meaning that she:

Accepted Answer

If Jodie has high self-efficacy, she will be extremely confident that she carries out the work that is assigned to her. See "Expectancy Theory and Motivational Skills."

Quiz 10: Motivation and Coaching Skills