According to the authors of your text, the actions of Adolf Eichmann, the Nazi official responsible for transporting Jews to death camps, can best be described as

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The authors of the text argue that Eichmann's actions were not those of a madman, but rather those of an ordinary man who found himself in an extraordinary circumstance. They suggest that Eichmann's obedience and adherence to bureaucracy allowed him to carry out his duties without questioning the morality of his actions.

According to the Authors of Your Text, the Actions of Adolf