Ben is selecting members for a problem-solving team. Which of the following team compositions is most likely to result in better team performance?
A) employees with at least ten years of seniority
B) employees from the quality department
C) employees from a variety of ethnic and gender backgrounds
D) an all-male or all-female team

Question

Quizplus · Accepted Answer

Research suggests that diversity in terms of background, experience, and perspectives is likely to result in better team performance as it brings different ideas and approaches to the problem-solving process. Option A and B are too restrictive in terms of experience and departmental affiliation and may limit the range of ideas presented. Option D is also too restrictive and may lead to groupthink, where members are reluctant to challenge each other's ideas.

Ben Is Selecting Members for a Problem-Solving Team