Which one of the following techniques for reducing resistance to change assumes that much of the resistance lies in misinformation?
A) negotiation
B) education and communication
C) participation
D) facilitation and support

Question

Quizplus · Accepted Answer

The technique of education and communication assumes that much of the resistance lies in misinformation. By providing accurate information and explaining the rationale behind the change, individuals are more likely to understand and accept the need for change, reducing resistance.

Which One of the Following Techniques for Reducing Resistance to Change