Fred's Donuts is installing new equipment in its bakery. Many employees are fearful they will not be able to operate it. Which one of the following courses of actions is best for Fred to use to overcome this employee resistance?
A) threaten the employees who resist the change
B) present distorted facts to the employees
C) terminate employees who resist the change
D) educate employees and communicate with them

Question

Quizplus · Accepted Answer

The best course of action to overcome employee resistance to change is to educate employees and communicate with them. This can include providing training for the new equipment and explaining the benefits of the change. Threatening, presenting distorted facts, or terminating employees who resist the change will only create more resistance and negatively impact workplace morale. Effective communication and education are crucial to ensuring a successful transition and buy-in from all employees.

Fred's Donuts Is Installing New Equipment in Its Bakery