
Product differentiation increases the threat of substitutes by making a firm's current products appear less attractive than substitutes.
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Q21: Firms with highly differentiated products may have
Q22: McDonald's is an excellent example of a
Q23: Product differentiation helps reduce the threat of
Q24: Firms able to successfully differentiate their products
Q25: In fragmented industries firms can use product
Q27: The concept of product differentiation generally assumes
Q28: Product features, product customization, and product complexity
Q29: In emerging industries, product-differentiation efforts often focus
Q30: Timing, location, distribution channels, and service and
Q31: More recent work contradicts the argument about
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