Amina received her human resources diploma last year, and has been working for six months in the human resources department of Global Success, an international marketing organization. When she accepted the position, she was very familiar with text-messaging, instant-messaging, blogging, and many other new technology-based communication channels, so she was quite confident that her communication skills would allow her to succeed in her new position. Amina’s position requires that she create documents, often posting them to the company human resources website, and make presentations about human resources policies and procedures at company meetings.
-Based on the information in the textbook, what has Amina likely learned about her communication skills in the past six months?

Question

Quizplus · Accepted Answer

Amina has only been working for six months, so it is unlikely that she has learned that texting and instant-messaging are not used at all in the workplace (A) or that the Human Resources Manager, who is 56 years old, is just as proficient as she is with technology-based communication channels (B). Additionally, the statement that "nobody that she communicates with pays much attention to conventional spelling, grammar, or punctuation" (C) is a generalization and not necessarily true. Therefore, the best choice is D, as it acknowledges that Amina needs to develop appropriate communication skills for a wider range of purposes, audiences, and situations - a common challenge for new professionals.

Amina Received Her Human Resources Diploma Last Year, and Has