Amina received her human resources diploma last year, and has been working for six months in the human resources department of Global Success, an international marketing organization. When she accepted the position, she was very familiar with text-messaging, instant-messaging, blogging, and many other new technology-based communication channels, so she was quite confident that her communication skills would allow her to succeed in her new position. Amina’s position requires that she create documents, often posting them to the company human resources website, and make presentations about human resources policies and procedures at company meetings.
-Amina realizes that she can communicate more successfully with colleagues and clients when she remembers to focus on the main goal of communication. According to the textbook, what is the main goal of communication?

Question

Quizplus · Accepted Answer

The main goal of communication is to transmit meaning to a receiver. While encoding a message, selecting an appropriate channel, and receiving feedback are all important aspects of effective communication, the ultimate purpose is to convey meaning to the person or people receiving the message.

Amina Received Her Human Resources Diploma Last Year, and Has