A business letter is a better channel choice than e-mail
A)when the matter requires confidentiality.
B)when you want to be informal.
C)when time is of the essence.
D)never. Business letters are obsolete.

Question

A business letter is a better channel choice than e-mail 
A)when the matter requires confidentiality.
B)when you want to be informal.
C)when time is of the essence.
D)never. Business letters are obsolete.

Quizplus · Accepted Answer

A business letter is a better choice than e-mail when the matter requires confidentiality as letters are more secure and can be kept private.

A Business Letter Is a Better Channel Choice Than E-Mail