What is the least accurate statement about routine response messages?
A)A reply message written on company stationery or sent using a company e-mail address is a legally binding contract.
B)In addition to supplying answers, a response message should promote your organization and its products.
C)Routine response messages generally use the indirect organizational pattern.
D)Use the subject line of a routine response message to refer to an earlier correspondence so that you can omit this reference in the opening of your letter.

Question

What is the least accurate statement about routine response messages? 
A)A reply message written on company stationery or sent using a company e-mail address is a legally binding contract.
B)In addition to supplying answers, a response message should promote your organization and its products.
C)Routine response messages generally use the indirect organizational pattern.
D)Use the subject line of a routine response message to refer to an earlier correspondence so that you can omit this reference in the opening of your letter.

Quizplus · Accepted Answer

Routine response messages generally use the direct organizational pattern, not the indirect one.

What Is the Least Accurate Statement About Routine Response Messages