The opening of a direct claim letter should
A)explain the problem in detail and justify your request.
B)use an angry tone to show the reader that you are serious.
C)open with a clear statement of the problem or with the action you want the receiver to take.
D)remain vague to allow the reader to decide on a remedy for the problem.

Question

The opening of a direct claim letter should 
A)explain the problem in detail and justify your request.
B)use an angry tone to show the reader that you are serious.
C)open with a clear statement of the problem or with the action you want the receiver to take.
D)remain vague to allow the reader to decide on a remedy for the problem.

Quizplus · Accepted Answer

Opening with a clear statement of the problem or action you want the receiver to take is the best choice for a direct claim letter. It sets the tone for your letter and lets the reader know exactly what you want them to do. Being concise and specific will also help the reader understand the issue and respond appropriately.

The Opening of a Direct Claim Letter Should