
Which of the following would not be included in the closing paragraph of a bad-news message?
A) An alternative or compromise
B) Resale or sales promotion information
C) A standard phrase such as If you have any questions, please don't hesitate to call.
D) A reference to an enclosed coupon, certificate, or other freebie
Correct Answer:
Verified
Q28: You must refuse a customer's request to
Q29: What is the best advice for delivering
Q30: A customer has posted a negative comment
Q32: The most effective statement in a letter
Q34: What is the best advice for closing
Q46: The best placement for a statement of
Q50: In which of the following sentences has
Q52: Which of the following is the best
Q60: Select the best buffer to open a
Q65: You are opening a new restaurant and
Unlock this Answer For Free Now!
View this answer and more for free by performing one of the following actions
Scan the QR code to install the App and get 2 free unlocks
Unlock quizzes for free by uploading documents