To be persuasive in a claim letter, you should suggest that the receiver intentionally deceived you or intentionally created the problem.

Question

Quizplus · Accepted Answer

Accusing the receiver of intentional deception or wrongdoing is not an effective or appropriate way to be persuasive in a claim letter. Instead, focus on providing clear evidence of the problem and requesting a fair resolution or solution.

To Be Persuasive in a Claim Letter, You Should Suggest