Question 1

In regard to spelling and grammar,which of the following is NOT true?

Accepted Answer

Incorrect grammar usage and spelling decreases credibility, not increases it. The other options are true, as mistakes in spelling and grammar can negatively affect how the writer is perceived and reflect poorly on both the writer and the organization.

Question 2

During the application process to join the fire department,Linda was asked to write a two page paper expressing her interest and goals.Throughout the paper,Linda wrote about her desire to be a "fireman." According to your textbook,is this appropriate?

Accepted Answer

The term "fireman" is a gendered term that refers to a male firefighter. Linda should have used non-generic "Man" verbal messages, such as "firefighter" or "fire personnel," to be more inclusive and avoid perpetuating gender stereotypes.

Question 3

When you need to receive immediate feedback from your team members,which form of media is most appropriate?

Accepted Answer

Rich media is the most appropriate form of media for receiving immediate feedback from team members. Rich media includes video conferencing, audio conferencing, and web conferencing, which allows for real-time communication and interactions that are necessary for immediate feedback.

Question 4

The tone,language,voice,and overall viewpoint of a report is called _.

Accepted Answer

The tone, language, voice, and overall viewpoint of a report are all related to the writing style. Coherence refers to the logical flow of ideas, grammar refers to the proper use of language rules, and clarity refers to the ease of understanding the written content. While all of these elements are important in a report, the writing style encompasses all of them and is the best choice for the given question.

Question 5

What element of the developing a paragraph informs the reader about the content of the paragraph?

Accepted Answer

The topic sentence is the element of a paragraph that informs the reader about the content of the paragraph. It presents the main idea or point that the rest of the paragraph will discuss.

Question 6

In an email sent to his entire team,Daniel wrote,"Per last meeting,results document attached. Review and revise by July 5ᵗʰ meeting.Meeting invite to come.Forward to supervisor." According to your textbook,which suggestion for writing in a concise manner did Daniel violate?

Accepted Answer

Daniel's email is an example of telegraphic style, which is overly concise to the point of omitting necessary words that would make the message clearer and more complete.

Question 7

In a follow up report,Samuel wrote,"The proposal was unbelievably excellent and immensely entertaining.His amazing talents are a perfect asset to our already extremely talented team." Which suggestion for writing in a concise manner did Samuel violate?

Accepted Answer

Samuel overused intensifiers ("unbelievably" and "immensely") which could have been expressed more efficiently.

Question 8

refers to technology's ability to simulate face-to-face communication.

Accepted Answer

Media richness refers to the degree to which a communication medium can replicate the information richness of face-to-face communication. It takes into account factors such as the ability to convey nonverbal cues, provide immediate feedback, and handle multiple cues at once. Therefore, media richness is the best choice for technology's ability to simulate face-to-face communication. The other choices are not specific to this concept.

Question 9

Which of the following is a characteristic of the writing tone?

Accepted Answer

The answer of Which of the following is a characteristic...

Question 10

During his meeting,Victor first discussed the overall goals of the upcoming project.Then,he continued on to the specific strategies that were going to be utilized to complete the project.Which organization option did Victor choose?

Accepted Answer

Victor chose the general-to-specific organization option because he began by discussing the overall goals (general information) before moving on to the specific strategies (specific information).

Question 11

Jose has a very task-related and straightforward message to send to his project team.According to the media richness concept,which form of media should he choose?

Accepted Answer

Jose's task-related and straightforward message does not require a high level of media richness, as it is a simple and clear communication. Lean media, such as email or text message, would be the best choice in this scenario. It is efficient and allows for quick communication without unnecessary added layers of complexity.

Question 12

The specificity of a message and the ease to which the reader can comprehend the message is referred to as writing .

Accepted Answer

Clarity refers to how clear and easy to understand a message is for the reader. It is important for effective communication that the message is specific and easy to comprehend. Style, tone, and coherence are also important aspects of writing, but they do not directly relate to the specificity and comprehension of a message.

Question 13

Ron is developing the agenda for an upcoming business meeting.He decided to put the most important agenda item first.Which organizational option did Ron choose?

Accepted Answer

By putting the most important agenda item first, Ron is using the priority organizational option. This ensures that the most important item is discussed first when the attendees are alert and engaged, which can help prevent it from being overlooked or rushed through later in the meeting.

Question 14

is language used by a particular group,profession,or culture that may not be understood or used by other people.

Accepted Answer

Jargon is a term used to describe language specific to a certain group, profession, or culture. It can be difficult for those outside of the group to understand or use the language correctly. Amplifiers refer to devices that increase the power of a signal or sound. Subordinates are individuals who hold lower positions in an organizational hierarchy. Tone refers to the attitude or emotion conveyed through language.

Question 15

During his presentation,Carl said,"You all know me as your local policeman,but did you know that it was my childhood dream to become a mailman?" According to your textbook,what is wrong with Carl's statement?

Accepted Answer

In the statement, Carl used the generic term "mailman" instead of a non-generic term like "mail carrier," which is more inclusive of individuals of different genders who work in that profession.

Question 16

Messages that refer to words and expressions that offend because they make inappropriate assumptions or stereotypes are called .

Accepted Answer

The term for messages that refer to words and expressions that offend because they make inappropriate assumptions or stereotypes is "biased." Jargon refers to specialized language used within a particular profession or group, sarcasm refers to using irony to mock or convey contempt, and non-generic refers to something that is specific or unique rather than general or typical.

Question 17

The organizational pattern begins with the first in a series of events or steps and move on to the second,third,and so on.

Accepted Answer

The description matches the organizational pattern of chronological, which arranges information in the order that events or steps occurred over time.

Question 18

In Sean's written business proposal,he addressed the recipients as "Ladies and Men." According to your textbook,why is this inappropriate?

Accepted Answer

Sean should have used parallel verbal messages to maintain consistency and avoid awkward or potentially offensive phrasing. "Ladies and Men" is not parallel; more appropriate would be "Ladies and Gentlemen" or another gender-neutral greeting.

Question 19

refers to an element of unity including common underlying concepts,logical organization,and clear,natural development of the content.

Accepted Answer

Coherence refers to the logical and clear organization of content, including the development of underlying concepts. It ensures that all the ideas in a piece of writing connect and form a unified whole.

Question 20

Which of the following is not a consideration suggested by your textbook when selecting a medium of communication based upon media richness?

Accepted Answer

The consideration of "your time" is not suggested by the textbook when selecting a medium of communication based upon media richness. The three remaining options (A, B, and C) are all suggested by the textbook as important factors to consider when choosing a communication medium based on media richness.

Quiz 14: Writing for Business