Which of the Following Issues Was NOT a Reason for Gaps

Which of the following issues was NOT a reason for gaps in management at Billabong?

A) No research had been conducted about who the customers were or what they wanted.
B) There was no research on the industry itself.
C) People within the organisation did not want to change.
D) There was a lack of coordination within elements of the organisation.
E) There was a lack of information on competitors.