If a company moves towards a linear focus for its value chain, concentrating on what is next in line, there is a possibility that:

Question

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A linear focus on the value chain, emphasizing the next steps, can lead to neglect of existing customer relationships, stagnation in current performance, disadvantages to current customers, and a lack of improvement in the current chain. This approach might overlook the importance of maintaining and enhancing existing operations and relationships.

If a Company Moves Towards a Linear Focus for Its