The public relations department is the area in a company that:
A)manages publicity and other communications with all groups that have contact with a firm.
B)manages advertising and promotions.
C)monitors quality control and operations.
D)handles in-bound telemarketing calls.

Question

Quizplus · Accepted Answer

The public relations department is responsible for managing and maintaining communication and relationships with all groups that have contact with the company, including customers, investors, employees, and the media. This includes managing publicity, crisis communication, and other forms of communication to promote a positive image of the company. Advertising and promotions are typically handled by the marketing department, while quality control and operations are managed by other areas of the company. In-bound telemarketing calls may be handled by a customer service department or call center, but are not typically the responsibility of the public relations department.

The Public Relations Department Is the Area in a Company