Which of the following typically results in a loss of organizational memory?
A)The company lays off nearly one-quarter of its workforce.
B)The company sells one of its divisions (including employees in that division) to another organization.
C)The processes used to make a unique product are incorrectly documented.
D)All of the answer choices for this question are correct.
E)The processes used to make a unique product are incorrectly documented and the company lays off nearly one-quarter of its workforce.

Question

Quizplus · Accepted Answer

All of the answer choices can lead to a loss of organizational memory. Layoffs and division sales result in loss of valuable employees who possess know-how, tacit knowledge, and expertise. Incorrect documentation of processes used for the unique product can lead to the loss of institutional knowledge as key methods, and practices are not kept in record.

Which of the Following Typically Results in a Loss of Organizational